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Our dispute resolution solutions

Home > Domain names and support > Resolve a dispute

Afnic provides various tools, actions and procedures to help you find information and resolve your disputes.

Whether you are a holder, a rights holder or simply an internet user, Afnic has put in place various resources to help you if you were to be adversely affected by a newly registered or renewed domain name under one of the French TLDs managed by Afnic (.fr, .re – Réunion, .pm – Saint Pierre and Miquelon, .tf – French Southern and Antarctic Lands, .wf – Wallis and Futuna, and .yt – Mayotte). We make various services available to you based on simple procedures to respond to your problems. These procedures allow you to request to be put  in touch with a domain name holder, to request recovery of a domain name or its deletion, or even to instigate extrajudicial proceedings. For additional information, please refer to the holder’s guide and the rights holder’s guide.

Mediation Procedure

Afnic provides a mediation service to be used by anyone (natural or legal person) as an amicable means of resolving disputes ...

Mediation Procedure

Request for disclosure of personal data

This form allows you to ask Afnic to lift the anonymity of a private individual (natural person) who is a holder of a domain ...

Request for disclosure of personal data

Holder eligibility and contact

This form allows you to ask Afnic to verify the information concerning the holder of a domain name and to report a difficulty ...

Holder eligibility and contact

Access to Whois information

This form allows you to ask Afnic to transmit the information concerning you in the Whois database and therefore to check ...

Access to Whois information

Identity theft

This form allows you to request the deletion of your personal information that has been misappropriated when registering ...

Identity theft

ADR: Alternative Dispute Resolution

To obtain the recovery or deletion of a domain name, within the confines of the law, Afnic makes available to anyone (natural ...

ADR: Alternative Dispute Resolution

Administrative contact for a domain

This form allows you to send an email to the administrative contact for a domain name under the TLDs managed by Afnic, ...

Administrative contact for a domain

Report a domain name

This form allows you to notify Afnic of a .fr, .pm, .re, .tf, .wf or .yt domain name that is unlawfu

Report a domain name