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AFNIC launches SYRELI, the new Dispute Resolution System

Home > Observatory and resources > News > AFNIC launches SYRELI, the new Dispute Resolution System

Logo Syreli


The terms and conditions concerning Syreli, the new dispute resolution system developped by AFNIC, was published on 3 November in the French Officiel Journal. The interface will be available on 21 November.

The dispute resolution system is part of the new legal framework set up following the decision dated 6 October 2010 of the French Constitutional Council.



How Syreli works


  • The domain name must have been created or renewed after 1 July 2011


  • The procedure will apply to the .fr TLD, the .re TLD once it is open, and to all the extensions managed by AFNIC, starting on 6 December 2011.


  • AFNIC issues its ruling based solely on the documents and statements filed by both parties.


  •  The examination fee is set at €250 excl. VAT, and is paid by the complainant.


  • The complainant has the onus to prove:
    • that s/he has a valid interest to act and,
    • that the domain name involved in the dispute is:
      •  liable to disrupt public order or morality, or the rights guaranteed by the French Constitution or French law; or
      • liable to infringe intellectual property rights or personal rights, and that the owner has no legitimate interest and is acting in bad faith;or
      • identical or related to that of the French Republic, of a local authority or group of local authorities, of an institution or a local or national public service, and that the owner has no legitimate interest and is acting in bad faith.


 Changes brought by SYRELI:


  • AFNIC issues its ruling within two months of receipt of the complete dispute file


  •  The holder has 21 days to answer the complainant’s demand, and may at any moment modify his/her answer within this time period


  •  With the holder’s consent, the decision is immediately enforceable without waiting for the end of the appeal period


  • Appeals concerning the decisions of the Registry may be brought before a judge in appeal

Find out more about this decision


Find out more about Syreli


Visit the Syreli website





About Afnic

Afnic is the acronym for Association Française pour le Nommage Internet en Coopération, the French Network Information Centre. The registry has been appointed by the French government to manage domain names under the .fr Top Level Domain. Afnic also manages the .re (Reunion Island), .pm (Saint-Pierre and Miquelon), .tf (French Southern and Antarctic Territories), .wf (Wallis and Futuna) and .yt (Mayotte) French Overseas TLDs.

In addition to managing French TLDs, Afnic’s role is part of a wider public interest mission, which is to contribute on a daily basis, thanks to the efforts of its teams and its members, to a secure and stable internet, open to innovation and in which the French internet community plays a leading role. As part of that mission, Afnic, a non-profit organization, has committed to devoting 11% of its Revenues from managing .fr Top Level Domain to actions of general interest, in particular by transferring €1.3 million each year to the Afnic Foundation for Digital Solidarity.
Afnic is also the back-end registry for the companies as well as local and regional authorities that have chosen to have their own TLD, such as .paris, .bzh, .alsace, .corsica, .mma, .ovh, .leclerc and .sncf.

Established in 1997 and based in Saint-Quentin-en-Yvelines, Afnic currently has nearly 90 employees.